Call us at 1-800-575-1451 if you have any questions.
If you need a item shipped by Express Mail you must call in the order at 1-800-575-1451 Monday -Friday before 12:00pm CST.
All orders placed through our website will receive an order confirmation upon submission.
Please check your order confirmation for mistakes. If you have a mistake on your order form, please e-mail us ASAP or call ASAP.
If you place a order and then want to cancel your order and it has already shipped, we can not refund your postage.
If you placed an order and did not receive an e-mail confirmation please email firstname.lastname@example.org
You can fax an order to us at 318-697-2024. Orders submitted by fax must be paid for by a credit card.
Customers who wish to order by mail, can do so by sending their order, see postage chart below, with a money order to the address below.
Our customer service lines are open 9:00am to 3:00pm CST Monday - Friday.
Billing name,address & phone number must match what your bank has on record for you, or your order will be delayed.
A paypal link is on the last page of check out.
If you need to cancel a order, please e-mail email@example.com or call 1-800-575-1451 as soon as possible.
Once the order has been processed we can not cancel it.
If you need a different size or color, please place another order for the correct item.
Send the new and unused item back to us within 15 days with a copy of your invoice. Please write refund on the invoice.
No postage will be refunded. Your refund will be given within 15 days of receiving your return.
Please allow up to 30 days for for a credit to show up on your credit card statement.
Send the new and unused item back to us within 15 days with a copy of the invoice and new size or color wanted.
Please include $5.00 for shipping the exchanged item back to you or a note giving us permission to charge your credit card $5.00 for the shipping.
It could take up to 2 weeks for you to receive the exchanged item.
Send the new and unused item back to us within 15 days with a copy of the invoice.
Please write refund on the invoice. No postage will be refunded.
Your refund will be given within 15 days of receiving your return.
Please allow up to 30 days for for you refund to show up on your credit card statement.
Any item returned for refund after 15 days will result in a 20% restocking fee being deducted from your refund amount.
For any refused order that we are charged return postage on, the return postage will be deducted from your refund.
This fee is $5.00 to $10.00 & will be charged if your order ships by UPS and your address is wrong or if you forward the package to another address.
You will be responsible for all duties and taxes charged at the time of importation by your country. We have no control over these charges.
By Federal Law, we are required to follow all export laws with respect to declaration and customs documentation.
Morrco Pet Supply respects your privacy.
We will never sell, rent or use your name, address or any other information for any purpose other than in our own store to fill your order.
Your name, address and e-mail address entered on your order form will not be added to any mailing list.
Thank You For Shopping With Us.
Morrco Pet Supply
3034 Harts Bluff Rd. Mansfield La 71052