Free Shipping on orders over $100.00

  • WE SHIP FAST!!
    Most orders ship out daily unless otherwise stated in the item description.

    We are in Louisiana and in most cases the post office will deliver your package within 3 to 5 working days.
    If you need the item quicker than that, we will also ship out by Post Office Express Mail
    If you want Express mail you must call in the order.
    If prefer to call in your order our phone number is 1-800-575-1451.
    Our phone hours are 9.am to 3.pm central time zone, Monday - Friday.
    If I am in the shop I will answer the phone after hours and on weekends.
    All orders from Alaska ,Hawaii, Puerto Rico, Guam and countries outside the United States will be shipped by the US Mail.

  • SHIPPING CHARGES
    To see the shipping charge for your order, place the items in the shopping cart, put in your zip code,
    select your shipping method and hit apply.
    Our shipping charges are based on cost of the items ordered.

  • FREE SHIPPING
    Free Post Office Priority Mail Shipping on orders over $100.00 shipped inside the contiguous US (lower 48)....
    Add $100.oo or more to your shopping cart and choose priority mail as your shipping method.
    Free shipping on orders over $100.00.
    Any return that causes the original order to fall below the minimum "free shipping" order size of $100.00 will result in a $9.95 service charge because the original order size is now below $100.00 and does not qualify for free shipping. .

  • Exchanges:
  • Exchanges are much quicker if you place a new order for the new item wanted and send the unwanted and unused item
    back to us for a refund.
    If you prefer you can send the unused item back to us for a exchange.
    If you need a different size or color, send the unsued item back to us within 20 days with a
    copy of the invoice.
    Please note on the invoice the new size or color needed.
    Please include $5.00 for sending the exchanged item back to you or a note telling us to charge your credit card $5.00
    for the return shipping.
    We will send the exchanged item back to you by the post office.
    It could take up to 10 days for you to receive the new item.
    We can not exchange personalized items such as printed name plates and personalized dog collars.

  • Refunds:
  • Send the new and unused item back to us within 15 days with a copy of the invoice, write refund on the invoice.
    No postage will be refunded. Please allow up to 15 business days for credit to show up on your account.
    We can not refund or replace name plates, name tags or collars with name plates attached, unless we made a mistake on your order.
    Please do not send soiled, used or dirty merchandise back to us.
    We can not give a refund on personalized items such as printed name plates and personalized dog collars.

  • Corporate Rewards and Giveanything.com gift certificates:
    Add items to the shopping cart, in the pay using credit card drop down choose giveanything.com gift certificate.
    Add your gift certificate number and exp date.
    Once the order comes through we will process your gift certificate.
    If the certificate is not enough to pay for your items we will email you and let you know the balance owed.

  • Online orders:
    All orders placed through our website will receive an order confirmation upon submission.
    Please check your order confirmation for mistakes.
    If you have a mistake on your order form, please e-mail us ASAP and call during our regular business hours.
    If you send us a e-mail, you must get a reply back from us that we have received your e-mail and can correct or cancel your order.
    If you do not get a reply back from us, you must assume that we did not get your e-mail.
    If you place a order and then want to cancel your order and it has already shipped, we can not refund your postage.
    If you placed an order and did not receive an e-mail confirmation please email us at sales@morrco.com

  • Mail:
    Customers who wish to order by mail, can do so by sending in their order (add postage from shipping info) with a money order to the following address:
    MorrcoPet
    3034 Harts Bluff Rd.
    Mansfield, La 71052.

  • Phone:
    Our phone # is 1-800-575-1451. If no answer please call back later because we are not always available to answer the phone.


  • Credit Card orders:
    The billing name, address and phone number must match what your bank has on record for you, or your order will be delayed.

  • PayPal:
    We can only ship to your confirmed & verified Paypal address.

  • Order Cancellations:
    If you need to cancel a order, please e-mail sales@morrco.com asap and call 318-697-6998 during our regular business hours.
    If you send us a e-mail, you must get a reply back from us that we have received your e-mail and can cancel your order.
    If you do not get a reply back from us, you must assume that we did not get your e-mail.
    Some orders ship out within 5 minutes of being placed.
    Once the order has been shipped we can not cancel it.

  • Returned Items:
    We can not refund or replace name plates, name tags or collars with name plates attached, unless we made a mistake on your order.
    We can not give a refund on items that have been damaged or soiled by your pet.
    We can not give a refund on items that you have been worn by your pet.
    The items returned for refund have to be new, unused and resellable.
    Any item sent back for a refund and received after 30 days will have a 20% restocking fee deducted from the refund amount. Any item returned to us after 45 days you will be given store credit on a future purchase.

  • Defective or Damaged Products:
    Every item is double inspected prior to shipping.
    If you receive a defective or damaged item you must contact us within 5 working days of receipt of the item.

  • Refused Orders:
    For any refused order that we are charged return postage on, the return postage will be deducted from your refund along with the original postage charge.


    Incorrect Delivery Address:
    This fee is $10.00 to $15.00 & will be charged if your order ships and your address is wrong or if you forward the package to another address.

  • International Orders:
    You will be responsible for all duties and taxes charged at the time of importation by your country. We have no control over these charges.
    By Federal Law, we are required to follow all export laws with respect to declaration and customs documentation.


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